Recent decisions by the Tenancy Tribunal, coupled with Kāinga Ora’s tougher stance on rent arrears, have left three tenants in Porirua displaced. The cases, which attracted public attention after adjudicator Jacci Setefano denied tenants name supression and media outlet Stuff chose to publish the tenants’ names, have raised concerns about privacy, accountability, and the impact of these actions on vulnerable individuals.
The Cases and Their Consequences
Two households of Rānui, were evicted after accumulating rent arrears of $41,063 and $30,941 respectively. In both cases, the tribunal terminated their tenancies, citing significant unpaid rent despite multiple attempts by Kāinga Ora to resolve the arrears.
Kāinga Ora, New Zealand’s public housing provider, implemented a stricter policy in early 2024 to address tenancy breaches, with applications to the tribunal now a frequent tool. These measures have resulted in increased evictions, raising questions about the balance between financial accountability and social responsibility.
The Public Shaming of Vulnerable Tenants
The publication of the tenants’ names in the media has sparked criticism. Housing Advocates argue that such exposure serves little purpose beyond public humiliation, especially given the tenants’ struggles with financial and health issues. Adjudicators declined requests for name suppression, asserting the “public interest” outweighed tenant privacy. Critics say this decision ignores the profound consequences of stigmatization, which can hinder efforts to secure future housing or employment.
Justine Thomson, a community advocate, called the tribunal’s actions “inhumane.”
“These are not just numbers; they’re people facing severe mental health challenges and impossible financial pressures. Publicly shaming them achieves nothing except to deepen their despair,” Thomson said.
Potential Risks and Responsibilities
The outcomes for displaced tenants often include homelessness, mental health crises, and even suicide risks. The role of both Kāinga Ora and Tribunal Adjudicator Jacci Setefano in escalating these vulnerabilities has come under scrutiny. Some community leaders have asked whether these decision-makers are prepared to accept responsibility for the long-term consequences of their actions.
Kāinga Ora maintains that evictions are a last resort, noting that over 90% of cases are resolved through mediation. However, the surge in tribunal applications and terminations highlights a growing reliance on punitive measures over holistic solutions.
Calls for Change
The handling of these cases has prompted calls for reforms in public housing management and tribunal processes. Advocates demand greater sensitivity to tenants’ circumstances, enhanced mediation strategies, and protections against public shaming.
“Making people homeless should never be the answer,” said Thomson. “We need a system that prioritizes dignity and support over punishment.”
The ongoing debate raises a critical question: how can public housing systems ensure fairness and accountability without exacerbating the struggles of those they aim to serve?